Your all-in-one retention partner
Your all-in-one retention partner
Your all-in-one retention partner
Our email & SMS marketing services help you build personalized customer journeys for lasting loyalty and unlock hidden potential in your owned channels
Our email & SMS marketing services help you build personalized customer journeys for lasting loyalty and unlock hidden potential in your owned channels
Our email & SMS marketing services help you build personalized customer journeys for lasting loyalty and unlock hidden potential in your owned channels
Our email & SMS marketing services help you build personalized customer journeys for lasting loyalty and unlock hidden potential in your owned channels




What you get with our
done-for-you monthly service
What you get with our
done-for-you monthly service
What you get with our
done-for-you monthly service
What you get with our
done-for-you monthly service
From strategy to execution, our team does all the heavy lifting for you, turning owned channels into predictable profit drivers that build lasting customer relationships.
From strategy to execution, our team does all the heavy lifting for you, turning owned channels into predictable profit drivers that build lasting customer relationships.
From strategy to execution, our team does all the heavy lifting for you, turning owned channels into predictable profit drivers that build lasting customer relationships.
Flows
Flows
Flows
Flows
Triggered automations that deliver personalized, relevant email and SMS messages at every stage of the customer journey. We launch with 6 core flows and expand as needed to match your brand’s goals.
Triggered automations that deliver personalized, relevant email and SMS messages at every stage of the customer journey. We launch with 6 core flows and expand as needed to match your brand’s goals.
Triggered automations that deliver personalized, relevant email and SMS messages at every stage of the customer journey. We launch with 6 core flows and expand as needed to match your brand’s goals.
Triggered automations that deliver personalized, relevant email and SMS messages at every stage of the customer journey. We launch with 6 core flows and expand as needed to match your brand’s goals.
Campaigns
Campaigns
Campaigns
Campaigns
Strategically planned and designed campaigns that keep your brand top of mind and drive consistent revenue. We send a minimum of 3 to 4 campaigns per week, with frequency adjusted based on your list size and package.
Strategically planned and designed campaigns that keep your brand top of mind and drive consistent revenue. We send a minimum of 3 to 4 campaigns per week, with frequency adjusted based on your list size and package.
Strategically planned and designed campaigns that keep your brand top of mind and drive consistent revenue. We send a minimum of 3 to 4 campaigns per week, with frequency adjusted based on your list size and package.
Strategically planned and designed campaigns that keep your brand top of mind and drive consistent revenue. We send a minimum of 3 to 4 campaigns per week, with frequency adjusted based on your list size and package.
Forms
Forms
High-converting signup forms built to grow your list and turn visitors into subscribers. We constantly test and optimize performance, using advanced AI tools to identify the best performers and maximize results.
High-converting signup forms built to grow your list and turn visitors into subscribers. We constantly test and optimize performance, using advanced AI tools to identify the best performers and maximize results.
List growth
We assess how SMS is used alongside email. You’ll get a clear view of whether it’s supporting customer retention and driving incremental sales, or if the channel is underutilized.
Flows
We analyze triggered automations like welcome, abandoned cart, post-purchase, and win-back. You’ll see which flows are missing or underperforming and how they could contribute to revenue.
ESP Management
ESP Management
Ongoing management including technical setup, deliverability, segmentation, and list cleaning. We work on getting your emails out of spam and promotions, while also cutting ESP costs and improving efficiency.
Ongoing management including technical setup, deliverability, segmentation, and list cleaning. We work on getting your emails out of spam and promotions, while also cutting ESP costs and improving efficiency.
Optimization
Optimization
Optimization
Optimization
A/B testing, AI-powered experiments, and third-party apps help us test new concepts and improve performance. We work on boosting engagement, open and click rates, while always keeping sales as the key metric in focus.
A/B testing, AI-powered experiments, and third-party apps help us test new concepts and improve performance. We work on boosting engagement, open and click rates, while always keeping sales as the key metric in focus.
A/B testing, AI-powered experiments, and third-party apps help us test new concepts and improve performance. We work on boosting engagement, open and click rates, while always keeping sales as the key metric in focus.
A/B testing, AI-powered experiments, and third-party apps help us test new concepts and improve performance. We work on boosting engagement, open and click rates, while always keeping sales as the key metric in focus.
Reporting
Reporting
Reporting
Reporting
Detailed analytics provide clear insights into revenue, engagement, and customer behavior. We work on making complex data easy to understand, showing exactly how email and SMS impact sales and growth.
Detailed analytics provide clear insights into revenue, engagement, and customer behavior. We work on making complex data easy to understand, showing exactly how email and SMS impact sales and growth.
Detailed analytics provide clear insights into revenue, engagement, and customer behavior. We work on making complex data easy to understand, showing exactly how email and SMS impact sales and growth.
Detailed analytics provide clear insights into revenue, engagement, and customer behavior. We work on making complex data easy to understand, showing exactly how email and SMS impact sales and growth.
Our process
Here’s how we make your audit quick, clear, and impactful.
Our process
Our process
Our process
Our goal is to ensure your retention marketing strategy is both effective and sustainable. From initial assessment to ongoing optimization, we customize our services to meet your unique needs and drive growth.
Our goal is to ensure your retention marketing strategy is both effective and sustainable. From initial assessment to ongoing optimization, we customize our services to meet your unique needs and drive growth.
01
Analysis
Analysis
Analysis
Analysis
We only begin when we see how to grow your brand’s retention. That’s why the first step is to analyze your brand and current retention marketing strategy to see what’s good, bad, or missing, and identify quick-win opportunities that can make an immediate impact.
• ESP audit
• Brand and competitor research
• 60-day success roadmap
02
Lifecycle strategy
Lifecycle strategy
Lifecycle strategy
Lifecycle strategy
Next, we map out a custom strategy specifically tailored to your brand. Using your customer data, we create personalized journeys that enhance engagement and loyalty at every stage of the customer lifecycle.
• Pre-purchase flows strategy
• Post-purchase flows strategy
• Campaigns calendar planning
03
Implementation
Implementation
Implementation
Implementation
With a strategy in place, we execute the retention marketing plan by targeting critical areas and securing quick wins. We then focus on larger tasks, ensuring sustainable and realistic growth.
• Flows design and build
• Sign-up forms creation
• Campaigns execution
04
Optimization
Optimization
Optimization
Optimization
Continuous improvement is key to success. We conduct A/B testing, utilize AI tools, monitor performance metrics, and optimize your campaigns to ensure they deliver the best possible results. This iterative process helps maximize engagement, conversion, and retention rates.
• Regular flows testing
• Forms optimization
• New angles experimentation
05
Reporting
Reporting
Reporting
Reporting
Transparency and insights drive our approach. We provide detailed reports and analyses, giving you a clear understanding of your campaigns’ effectiveness and areas for improvement. Our data-driven insights guide strategic adjustments to keep your retention marketing on track.
• Weekly updates
• Monthly detailed reporting
• Strategic recommendations for growth
A tech stack built for retention
A tech stack built for retention
A tech stack built for retention
A tech stack built for retention
The trusted tools behind our strategies, helping us drive consistent results for clients and constantly refine performance to stay ahead.
The trusted tools behind our strategies, helping us drive consistent results for clients and constantly refine performance to stay ahead.
The trusted tools behind our strategies, helping us drive consistent results for clients and constantly refine performance to stay ahead.












Real success stories from our partners
Real success stories from our partners
Real success stories from our partners
Real success stories from our partners
Proven results from businesses we’ve partnered with, showing the impact of retention done right.
Proven results from businesses we’ve partnered with, showing the impact of retention done right.
Proven results from businesses we’ve partnered with, showing the impact of retention done right.
Why brands trust us
Why brands trust us
Why brands trust us
Why brands trust us
We act as an extension of your team, bringing expertise and focus to help your brand grow profitably and sustainably.
We act as an extension of your team, bringing expertise and focus to help your brand grow profitably and sustainably.
We act as an extension of your team, bringing expertise and focus to help your brand grow profitably and sustainably.
$75M+ revenue
driven for clients
$75M+ revenue driven for clients
$75M+ revenue driven for clients
$75M+ revenue
driven for clients
100+ ecommerce brands served
100+ ecommerce brands served
100+ ecommerce brands served
100+ ecommerce brands served
4.9/5 average
client rating
4.9/5 average client rating
4.9/5 average client rating
4.9/5 average
client rating
“They are adaptive to new initiatives, proactively propose ideas, and engage in strategies that continuously improve.”
“They are adaptive to new initiatives, proactively propose ideas, and engage in strategies that continuously improve.”


Andrew Payne
Founder, Airmoto
“They are adaptive to new initiatives, proactively propose ideas, and engage in strategies that continuously improve.”

Andrew Payne
Founder, Airmoto
Frequently asked questions
Frequently asked questions
Frequently asked questions
Frequently asked questions
What does your service include?
What is the cost of your services?
Is there a minimum commitment period for your service?
What’s your onboarding process and how quick is it?
Which ESPs & eCommerce platforms do you work with?
Do you use templates or create custom emails for my brand?
What does your service include?
What is the cost of your services?
Is there a minimum commitment period for your service?
What’s your onboarding process and how quick is it?
Which ESPs & eCommerce platforms do you work with?
Do you use templates or create custom emails for my brand?
What does your service include?
What is the cost of your services?
Is there a minimum commitment period for your service?
What’s your onboarding process and how quick is it?
Which ESPs & eCommerce platforms do you work with?
Do you use templates or create custom emails for my brand?
What does your service include?
What is the cost of your services?
Is there a minimum commitment period for your service?
What’s your onboarding process and how quick is it?
Which ESPs & eCommerce platforms do you work with?
Do you use templates or create custom emails for my brand?
Ready to unlock your full
revenue potential?
Ready to unlock your full
revenue potential?
Ready to unlock your full
revenue potential?
Ready to unlock your full revenue potential?









